All public logs

Combined display of all available logs of Call Manager Support. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).

• 14:15, 19 January 2024 Cmseditors talk contribs moved page The agent console session times out frequently to Editing the agent console session times out frequently
• 14:09, 19 January 2024 Cmseditors talk contribs created page The agent console session times out frequently (Created page with " ==Cause== ==Solution== {{ContacUs}} Category:FAQ")
• 18:12, 15 January 2024 Cmseditors talk contribs moved page MicroSip is hanging up exactly 21 seconds into every call to Call is hanging up exactly 21 seconds into every call
• 17:47, 15 January 2024 Cmseditors talk contribs created page File:AnsweredElsewhere.jpg
• 17:47, 15 January 2024 Cmseditors talk contribs uploaded File:AnsweredElsewhere.jpg
• 17:32, 15 January 2024 Cmseditors talk contribs created page MicroSip info: Answer Elsewhere (Created page with " ==Solution== {{ContacUs}} Category:FAQ")
• 16:04, 12 January 2024 Cmseditors talk contribs moved page Unavailable in Asternic to My status Unavailable in Asternic
• 16:01, 12 January 2024 Cmseditors talk contribs moved page Agent Console: Cannot start agent login - Wrong password. to Cannot start agent login - Wrong password.
• 15:32, 12 January 2024 Cmseditors talk contribs created page File:AgentConsole-problem1.jpg
• 15:32, 12 January 2024 Cmseditors talk contribs uploaded File:AgentConsole-problem1.jpg
• 15:30, 12 January 2024 Cmseditors talk contribs created page Agent Console: Cannot start agent login - Wrong password. (Created page with " ==Cause== ==Solutions== {{ContacUs}} Category:FAQ")
• 21:34, 11 January 2024 Cmsadmin talk contribs deleted page Common Agent Issues (Author request)
• 21:01, 11 January 2024 Cmsadmin talk contribs created page Agent login process not started (Created page with "Agent login process not started ==Solutions== ==If your problem persist == Category:FAQ")
• 18:21, 11 January 2024 Cmseditors talk contribs created page Template:ContacUs (Created page with "If your problem persist If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us: -Client's name -Your location -Your Internet service provider (ISP) -Your Public IPv4 (https://checkip.amazonaws.com/) -Your Extension number -Screenshot of MicroSip's Settings (Ctrl+P) -Screenshot of MicroSip's Account (Ctrl+M) -Describe your issue")
• 18:15, 10 January 2024 Cmseditors talk contribs created page No status in Microsip's statusbar (Created page with "To temporarily disable the app, click the arrow at the right of the contacts tab, and uncheck the option “Make Active”. ==Solution== *Click the arrow to the right of the contacts tab and click the option “Make Active”. ==If your problem persist == If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us: : -Client's name : -Your location : -Your Internet service provider (ISP) : -Your Public IPv4 (https://checkip.amazonaws....")
• 18:32, 9 January 2024 Cmseditors talk contribs created page How to Fix Authenticator Codes (Created page with "My authenticator app generates codes that don't work ==Solution== ==If your problem persist == If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us: : -Client's name : -Your location : -Your Internet service provider (ISP) : -Your Public IPv4 (https://checkip.amazonaws.com/) : -Your Extension number : -Screenshot of MicroSip's Settings (Ctrl+P) : -Screenshot of MicroSip's Account (Ctrl+M) : -Describe your issue Category:FAQ")
• 18:03, 9 January 2024 Cmseditors talk contribs created page File:Asternic-faq-1.jpg
• 18:03, 9 January 2024 Cmseditors talk contribs uploaded File:Asternic-faq-1.jpg
• 17:48, 9 January 2024 Cmseditors talk contribs created page I can't see a new user in the Real Time of Asternic (Created page with "If you are a new agent and you can't see your user in the Real Time, . ==Solution== * ==If your problem persist == If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us: : -Client's name : -Your location : -Your Internet service provider (ISP) : -Your Public IPv4 (https://checkip.amazonaws.com/) : -Your Extension number : -Screenshot of MicroSip's Settings (Ctrl+P) : -Screenshot of MicroSip's Account (Ctrl+M) : -Describe your is...")
• 17:18, 9 January 2024 Cmseditors talk contribs created page File:Firewall-problems.jpg
• 17:18, 9 January 2024 Cmseditors talk contribs uploaded File:Firewall-problems.jpg
• 17:02, 9 January 2024 Cmseditors talk contribs created page MicroSip Status: Request Timeout (Created page with "Please use the My IP Upload module located within Issabel Call Manager.")
• 20:26, 8 January 2024 Cmseditors talk contribs created page Unavailable in Asternic (Created page with " Category:FAQ")
• 20:13, 8 January 2024 Cmseditors talk contribs created page File:Teams-Problems-1.jpg
• 20:13, 8 January 2024 Cmseditors talk contribs uploaded File:Teams-Problems-1.jpg
• 20:11, 8 January 2024 Cmseditors talk contribs created page Teams interfering with MicroSip (Created page with "MicroSip or Teams sound is interrupted when I receive phone calls. *Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing". ; *Modifidy your MicroSip's Settings:")
• 19:58, 8 January 2024 Cmseditors talk contribs created page Callers can hear me, but I can't hear them (Created page with "If the caller can hear you but you can't hear them, you can try the following solutions: ; *It's possible your internet isn't connecting to the RTP ports (UDP 10000-65000). *Our your MicroSip is not configured correctly. ==Solution== *Go to MicroSip's Settings and edit the fields Source Port and RTP Ports. :450px|link=|caption *If you already have the previous configuration and it still doesn't work, try this one. :File:RTP-Problems-2...")
• 19:39, 8 January 2024 Cmseditors talk contribs created page Category:FAQ (Created page with ".")
• 19:25, 8 January 2024 Cmseditors talk contribs created page Callers can’t hear me (Created page with "My Softphone is hanging up exactly 21 seconds into every call, incoming or outgoing. I can't figure out how to fix it. ; *It's possible your internet isn't connecting to the RTP ports (UDP 10000-65000). *Our your MicroSip is not configured correctly. ==Solution== *Go to MicroSip's Settings and edit the fields Source Port and RTP Ports. :450px|link=|caption *If you already have the previous configuration and it still doesn't work, try thi...")
• 19:11, 8 January 2024 Cmseditors talk contribs created page File:RTP-Problems-2.jpg
• 19:11, 8 January 2024 Cmseditors talk contribs uploaded File:RTP-Problems-2.jpg
• 18:57, 8 January 2024 Cmseditors talk contribs created page File:RTP-Problems-1.jpg
• 18:57, 8 January 2024 Cmseditors talk contribs uploaded File:RTP-Problems-1.jpg
• 18:56, 8 January 2024 Cmseditors talk contribs deleted page File:RTP-Problems-1.jpg (duplicate)
• 18:53, 8 January 2024 Cmseditors talk contribs created page File:RTP-Problems-1.jpg
• 18:53, 8 January 2024 Cmseditors talk contribs uploaded File:RTP-Problems-1.jpg
• 18:30, 8 January 2024 Cmseditors talk contribs created page MicroSip is hanging up exactly 21 seconds into every call (Created page with ";General ;Softphone usage modes: Single call mode - single window, basic functionality. Enabled by default. :Extended mode - two windows, multiple calls, conferences, attended transfers. ;Communication types: Calls through SIP server / PBX - select "Add Account" after installing. :Direct calls by IP address (or domain name). Works out of the box, using the "Local Account". After automatic startup or when you close the main window MicroSIP will be minimized to the system...")
• 20:30, 12 December 2023 Cmsadmin talk contribs created page File:Top-10.png
• 20:30, 12 December 2023 Cmsadmin talk contribs uploaded File:Top-10.png
• 20:23, 12 December 2023 Cmsadmin talk contribs created page File:Book.png
• 20:23, 12 December 2023 Cmsadmin talk contribs uploaded File:Book.png
• 20:04, 12 December 2023 Cmsadmin talk contribs moved page Main Page to Wiki Issabel
• 19:00, 12 December 2023 Cmsadmin talk contribs created page MediaWiki:Mainpage (Created page with "Have a Question? Search our articles or browse by category below")
• 18:53, 12 December 2023 Cmsadmin talk contribs created page MediaWiki:Common.css (Created page with "CSS placed here will be applied to all skins: .header-class { background: url("https://upload.wikimedia.org/wikipedia/commons/thumb/c/c9/Pexels-kevin-ku-577585.jpg/1024px-Pexels-kevin-ku-577585.jpg"); }")
• 17:09, 12 December 2023 Cmsadmin talk contribs created page File:Softtek gallery-1.jpg
• 17:09, 12 December 2023 Cmsadmin talk contribs uploaded File:Softtek gallery-1.jpg
• 17:06, 12 December 2023 Cmsadmin talk contribs created page Template:Main Header (Created page with "{| style="width:100%;" | style="text-align:center; font-size: 25px; width:300px;" | Bienvenidos || style="text-align:right;" | 900x173px |}")
• 18:56, 7 December 2023 Cmsadmin talk contribs created page File:Asternic-0.png
• 18:56, 7 December 2023 Cmsadmin talk contribs uploaded File:Asternic-0.png
• 18:45, 7 December 2023 Cmsadmin talk contribs created page File:Bulbgraph.png