Teams interfering with MicroSip

MicroSip or Teams sound is interrupted when I receive phone calls.

Solution

• Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing".

• Modifidy your MicroSip's Settings:

If your problem persist

If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:

-Your Public IPv4: (Found at https://checkip.amazonaws.com/)

-Screenshot of Settings: Ctrl+P

-Screenshot of Account: Ctrl+M

-Issue Description: A brief summary of the problem you are facing.