No status in Microsip's statusbar

Your status will show at the bottom of the main window, if it says only MicroSIp you are in the right place.

Cause

It is due to a temporary deactivation in the app or your account has not been set up yet.

Solution

• Click the arrow to the right of the contacts tab and click the option “Make Active”.
• To set up your account, click the arrow to the right of the contacts tab, and click add account and follow the manual "MicroSIP_Setup".

If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.

MicroSIP Configuration: Please provide screenshots of the following:

• Main Interface (the dialpad view).
• Settings Menu (Press Ctrl + P).
• Account Settings (Press Ctrl + M).

Call Manager: A screenshot of the My IP Upload module.

Issue Description: A brief summary of the error or specific behavior you are experiencing.