How to add a second extension on MicroSIP

At a time you can only use one extension, but in case you require a second extension to use on a different shift, here is the manual:

Solutions

To access the configuration parameters, follow next steps:

1. Click the down arrow in the upper right corner of the phone, then “Add Account”
2. Follow the manual "MicroSIP_Setup" to configure your second extension.
3. Click the down arrow in the upper right corner of the phone and click on the extension that you prefer active.

Note:

If both extensions have the same domain, you no longer need to use the "My IP upload" module.

If your problem persist

If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:

-Client's name

-Your location

-Your Internet service provider (ISP)

-Your Public IPv4 (https://checkip.amazonaws.com/)

-Your Extension number

-Screenshot of MicroSip's Settings (Ctrl+P)

-Screenshot of MicroSip's Account (Ctrl+M)

-Describe your issue