How to add a second extension on MicroSIP
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At a time you can only use one extension, but in case you require a second extension to use on a different shift, here is the manual:
Solutions
To access the configuration parameters, follow next steps:
- Click the down arrow in the upper right corner of the phone, then “Add Account”
- Follow the manual "MicroSIP_Setup" to configure your second extension.
- Click the down arrow in the upper right corner of the phone and click on the extension that you prefer active.
Note:
If both extensions have the same domain, you no longer need to use the "My IP upload" module.
If your problem persist
If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:
- -Your Public IPv4: (Found at https://checkip.amazonaws.com/)
- -Screenshot of Settings:
Ctrl+P
- -Screenshot of Account:
Ctrl+M
- -Issue Description: A brief summary of the problem you are facing.