How to add a second extension on MicroSIP

At a time you can only use one extension, but in case you require a second extension to use on a different shift, here is the manual:

Solutions

To access the configuration parameters, follow next steps:

1. Click the down arrow in the upper right corner of the phone, then “Add Account”
2. Follow the manual "MicroSIP_Setup" to configure your second extension.
3. Click the down arrow in the upper right corner of the phone and click on the extension that you prefer active.

Note:

If both extensions have the same domain, you no longer need to use the "My IP upload" module.

If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.

MicroSIP Configuration: Please provide screenshots of the following:

• Main Interface (the dialpad view).
• Settings Menu (Press Ctrl + P).
• Account Settings (Press Ctrl + M).

Call Manager: A screenshot of the My IP Upload module.

Issue Description: A brief summary of the error or specific behavior you are experiencing.