How to add a second extension on MicroSIP
Jump to navigation
Jump to search
At a time you can only use one extension, but in case you require a second extension to use on a different shift, here is the manual:
Solutions
To access the configuration parameters, follow next steps:
- Click the down arrow in the upper right corner of the phone, then “Add Account”
- Follow the manual "MicroSIP_Setup" to configure your second extension.
- Click the down arrow in the upper right corner of the phone and click on the extension that you prefer active.
Note:
If both extensions have the same domain, you no longer need to use the "My IP upload" module.
If your problem persist
If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:
- -Client's name
- -Your location
- -Your Internet service provider (ISP)
- -Your Public IPv4 (https://checkip.amazonaws.com/)
- -Your Extension number
- -Screenshot of MicroSip's Settings
(Ctrl+P) - -Screenshot of MicroSip's Account
(Ctrl+M) - -Describe your issue