How to add a second extension on MicroSIP

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Revision as of 17:52, 29 July 2024 by Cmseditors (talk | contribs)
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At a time you can only use one extension, but in case you require a second extension to use on a different shift, here is the manual:

Solutions

To access the configuration parameters, follow next steps:

  1. Click the down arrow in the upper right corner of the phone, then “Add Account”
  2. Follow the manual "MicroSIP_Setup" to configure your second extension.
  3. Click the down arrow in the upper right corner of the phone and click on the extension that you prefer active.

If your problem persist

If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:

-Client's name
-Your location
-Your Internet service provider (ISP)
-Your Public IPv4 (https://checkip.amazonaws.com/)
-Your Extension number
-Screenshot of MicroSip's Settings (Ctrl+P)
-Screenshot of MicroSip's Account (Ctrl+M)
-Describe your issue