How to add a second extension on MicroSIP

From Call Manager Support
Revision as of 17:43, 29 July 2024 by Cmseditors (talk | contribs)
Jump to navigation Jump to search


Solutions

To access the configuration parameters, follow next steps:

  1. Click the down arrow in the upper right corner of the phone, then “Add Account”
  2. Follow the manual "MicroSIP_Setup" to configure your second extension.
  3. Click the arrow to the right of the contacts tab and click on the extension that you prefer.


If your problem persist

If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:

-Client's name
-Your location
-Your Internet service provider (ISP)
-Your Public IPv4 (https://checkip.amazonaws.com/)
-Your Extension number
-Screenshot of MicroSip's Settings (Ctrl+P)
-Screenshot of MicroSip's Account (Ctrl+M)
-Describe your issue