How to add a second extension on MicroSIP

Solutions

To access the configuration parameters, follow next steps:

1. Click the down arrow in the upper right corner of the phone, then “Add Account”
2. Click add account and follow the manual "MicroSIP_Setup".
3. Click the arrow to the right of the contacts tab and click on the extension that you prefer.

If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.

MicroSIP Configuration: Please provide screenshots of the following:

• Main Interface (the dialpad view).
• Settings Menu (Press Ctrl + P).
• Account Settings (Press Ctrl + M).

Call Manager: A screenshot of the My IP Upload module.

Issue Description: A brief summary of the error or specific behavior you are experiencing.