How to add a second extension on MicroSIP

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Revision as of 17:38, 29 July 2024 by Cmseditors (talk | contribs)
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Causes

Solutions

To access the configuration parameters, follow next steps:

  1. Click the drop-down menu to access the options menu.
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  2. Click add account and follow the manual "MicroSIP_Setup".


Note:

If you are connecting from a country different of USA or Mexico, changed the next values: "Keep-Alive" = 9 and "Register Refresh" = 150.


If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
MicroSIP Configuration: Please provide screenshots of the following:
  • Main Interface (the dialpad view).
  • Settings Menu (Press Ctrl + P).
  • Account Settings (Press Ctrl + M).
Call Manager: A screenshot of the My IP Upload module.
Issue Description: A brief summary of the error or specific behavior you are experiencing.
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