How to add a second extension on MicroSIP

From Call Manager Support
Revision as of 17:38, 29 July 2024 by Cmseditors (talk | contribs)
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Causes

Solutions

To access the configuration parameters, follow next steps:

  1. Click the drop-down menu to access the options menu.
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  2. Click add account and follow the manual "MicroSIP_Setup".


Note:

If you are connecting from a country different of USA or Mexico, changed the next values: "Keep-Alive" = 9 and "Register Refresh" = 150.


If your problem persist

If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:

-Your Public IPv4: (Found at https://checkip.amazonaws.com/)
-Screenshot of Settings: Ctrl+P
-Screenshot of Account: Ctrl+M
-Issue Description: A brief summary of the problem you are facing.