How to add a second extension on MicroSIP

Solutions

To access the configuration parameters, follow next steps:

1. Click the drop-down menu to access the options menu.

   

2. Select Add Account.
3. Fill out the login information as follows:

Note:

If you are connecting from a country different of USA or Mexico, changed the next values: "Keep-Alive" = 9 and "Register Refresh" = 150.

If your problem persist

If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:

-Client's name

-Your location

-Your Internet service provider (ISP)

-Your Public IPv4 (https://checkip.amazonaws.com/)

-Your Extension number

-Screenshot of MicroSip's Settings (Ctrl+P)

-Screenshot of MicroSip's Account (Ctrl+M)

-Describe your issue