How to add a second extension on MicroSIP

Solutions

To access the configuration parameters, follow next steps:

1. Click the drop-down menu to access the options menu.

   

2. Select Add Account.
3. Fill out the login information as follows:

   Account Name = "Name of your project"-"Your softtek email without domain" E.g Frontier-pedro.pascal

   SIP Server = Domain*

   Username = Extension*

   Domain = Domain*

   Login = Extension*

   Password = Extension Password or Secret*

   Display Name = Your softtek email without domain E.g pedro.pascal

   In the Transport field, select UDP.

   Check the Allow IP Rewrite checkbox.

   *Domain, Extension an Extension Password received in an email from Call Manager Support Team.

   

E.g

Note:

If you are connecting from a country different of USA or Mexico, changed the next values: "Keep-Alive" = 9 and "Register Refresh" = 150.

If your problem persist

If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:

-Client's name

-Your location

-Your Internet service provider (ISP)

-Your Public IPv4 (https://checkip.amazonaws.com/)

-Your Extension number

-Screenshot of MicroSip's Settings (Ctrl+P)

-Screenshot of MicroSip's Account (Ctrl+M)

-Describe your issue