How to add a second extension on MicroSIP

Solutions

To access the configuration parameters, follow next steps:

1. Click the drop-down menu to access the options menu.

   

2. Select Add Account.
3. Fill out the login information as follows:

   Account Name = "Name of your project"-"Your softtek email without domain" E.g Frontier-pedro.pascal

   SIP Server = Domain*

   Username = Extension*

   Domain = Domain*

   Login = Extension*

   Password = Extension Password or Secret*

   Display Name = Your softtek email without domain E.g pedro.pascal

   In the Transport field, select UDP.

   Check the Allow IP Rewrite checkbox.

   *Domain, Extension an Extension Password received in an email from Call Manager Support Team.

   

E.g

Note:

If you are connecting from a country different of USA or Mexico, changed the next values: "Keep-Alive" = 9 and "Register Refresh" = 150.

If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.

MicroSIP Configuration: Please provide screenshots of the following:

• Main Interface (the dialpad view).
• Settings Menu (Press Ctrl + P).
• Account Settings (Press Ctrl + M).

Call Manager: A screenshot of the My IP Upload module.

Issue Description: A brief summary of the error or specific behavior you are experiencing.