No status in Microsip's statusbar

From Call Manager Support
Revision as of 21:15, 11 January 2024 by Cmseditors (talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

Your status will show at the bottom of the main window, if it says only MicroSIp you are in the right place.

Cause

It is due to a temporary deactivation in the app or your account has not been set up yet.

Solution

  • Click the arrow to the right of the contacts tab and click the option “Make Active”.
  • To set up your account, click the arrow to the right of the contacts tab, and click add account and follow the manual "MicroSIP_Setup".

If your problem persist

If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:

-Your Public IPv4: (Found at https://checkip.amazonaws.com/)
-Screenshot of Settings: Ctrl+P
-Screenshot of Account: Ctrl+M
-Issue Description: A brief summary of the problem you are facing.