My status Unavailable in Asternic

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The agents show up in the real-time list as Unavailable (not logged in) and continue to show in that state no matter what. If they log in, open, pause, etc. No matter what they just show unavailable.

Causes

Your Microsip status is not online
Your internet is lagging.

Solution

Reset your network: Sometimes modems pick up interference. To fix this, reboot the modem.

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