Teams interfering with MicroSip: Difference between revisions
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Cmseditors (talk | contribs) (Created page with "MicroSip or Teams sound is interrupted when I receive phone calls. *Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing". ; *Modifidy your MicroSip's Settings:") |
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MicroSip or Teams sound is interrupted when I receive phone calls. | MicroSip or Teams sound is interrupted when I receive phone calls. | ||
==Solution== | |||
*Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing". | *Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing". | ||
; | ; | ||
*Modifidy your MicroSip's Settings: | *Modifidy your MicroSip's Settings: | ||
:[[File:Teams-Problems-1.jpg|450px|link=|caption]] | |||
{{ContacUs}} | |||
[[Category:FAQ]] | |||
Latest revision as of 17:15, 1 May 2024
MicroSip or Teams sound is interrupted when I receive phone calls.
Solution
- Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing".
- Modifidy your MicroSip's Settings:
If your problem persist
Need help with your configuration?
If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:
- Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
- MicroSIP Configuration: Please provide screenshots of the following:
- Main Interface (the dialpad view).
- Settings Menu (Press Ctrl + P).
- Account Settings (Press Ctrl + M).
- Call Manager: A screenshot of the My IP Upload module.
- Issue Description: A brief summary of the error or specific behavior you are experiencing.