WebPhone: Difference between revisions
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:3.- From the Microphone dropdown, choose “Allow” | :3.- From the Microphone dropdown, choose “Allow” | ||
;5.- | ;5.- Perform a sound test every time you connect via the webphone: | ||
:Dial the extension 100.¿Can you hear each sound? | :Dial the extension 100.¿Can you hear each sound? | ||
Revision as of 20:45, 1 November 2024
The call manager includes a webrtc based phone plugin so you can make and receive calls directly from your browser.
Requirements
- Unistall MicroSip
- Clear the cache and cookies in your chrome
How to Connect
- 1.- Issabel Portal Sign in
- 2.- Click on the orange bottom "Webphone"
- 3.- It opens a new page in new window.
- 4.- Allow Microphone in your first webphone connection
- 1.- Click on the “View Site Information” icon next to the website URL.
- 2.- Select “Site Settings”.
- 3.- From the Microphone dropdown, choose “Allow”
- 5.- Perform a sound test every time you connect via the webphone
- Dial the extension 100.¿Can you hear each sound?
- 6.- After your phone's status changes to "Ready", you will need to log in to the agent console.
If something goes wrong
Contact us via email: itis.cmsupport@softtek.com