WebPhone: Difference between revisions

From Call Manager Support
Jump to navigation Jump to search
No edit summary
No edit summary
Line 4: Line 4:
==Requirements==
==Requirements==


;* Unistall MicroSip
; Unistall MicroSip


;*Clear the cache and cookies in your chrome
;Clear the cache and cookies in your chrome


==How to Connect==
==How to Connect==

Revision as of 14:54, 1 November 2024

The call manager includes a webrtc based phone plugin so you can make and receive calls directly from your browser.

Requirements

Unistall MicroSip
Clear the cache and cookies in your chrome

How to Connect

1.- Issabel Portal Sign in
2.- Click on the orange bottom "Webphone"
caption
3.- It opens a new page in new window.
caption
4.- Allow Microphone in your first webphone connection
1.- Click on the “View Site Information” icon next to the website URL.
2.- Select “Site Settings”.
3.- From the Microphone dropdown, choose “Allow”
5.- Sound Test
Dial the extension 100.¿Can you hear each sound?
6.- After your phone's status changes to "Ready", you will need to log in to the agent console.
caption