WebPhone: Difference between revisions

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;*Clear the cache and cookies in your chrome
;*Clear the cache and cookies in your chrome


;* Allow Microphone in your first webphone connection
:1.- Click on the “View Site Information” icon next to the website URL.
:2.- Select “Site Settings”.
:3.- From the Microphone dropdown, choose “Allow”
;* Sound Test
:Dial the extension 100.¿Can you hear each sound?


==How to Connect==
==How to Connect==
Line 24: Line 17:
;3.- It opens a new page in new window.  
;3.- It opens a new page in new window.  
:[[File:Webrtp-2.jpg|600px|link=|caption]]
:[[File:Webrtp-2.jpg|600px|link=|caption]]
;* Allow Microphone in your first webphone connection
:1.- Click on the “View Site Information” icon next to the website URL.
:2.- Select “Site Settings”.
:3.- From the Microphone dropdown, choose “Allow”
;* Sound Test
:Dial the extension 100.¿Can you hear each sound?





Revision as of 14:51, 1 November 2024

The call manager includes a webrtc based phone plugin so you can make and receive calls directly from your browser.

Requirements

  • Unistall MicroSip
  • Clear the cache and cookies in your chrome


How to Connect

1.- Issabel Portal Sign in
2.- Click on the orange bottom "Webphone"
caption
3.- It opens a new page in new window.
caption
  • Allow Microphone in your first webphone connection
1.- Click on the “View Site Information” icon next to the website URL.
2.- Select “Site Settings”.
3.- From the Microphone dropdown, choose “Allow”
  • Sound Test
Dial the extension 100.¿Can you hear each sound?


4.- After your phone's status changes to "Ready", you will need to log in to the agent console.
caption