WebPhone: Difference between revisions

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;2.- Click on the orange bottom "Webphone"
;2.- Click on the orange bottom "Webphone"
:[[File:Webrtp-1.jpg|600px|link=|caption]]
:[[File:Webrtp-1.jpg|600px|link=|caption]]
;3.- It opens a new page in new window
;3.- It opens a new page in new window. After your phone's status changes to "Ready", you will need to log in to the agent console.
:[[File:Webrtp-2.jpg|600px|link=|caption]]
:[[File:Webrtp-2.jpg|600px|link=|caption]]




[[Category:WebPhone]]
[[Category:WebPhone]]

Revision as of 20:43, 17 October 2024

The call manager includes a webrtc based phone plugin so you can make and receive calls directly from your browser.

Requirements

  • Unistall MicroSip
  • Allow Microphone in Chrome
1.- Click on the “View Site Information” icon next to the website URL.
2.- Select “Site Settings”.
3.- From the Microphone dropdown, choose “Allow”
  • Sound Test
Dial the extension 100.¿Can you hear each sound?

How to Use

1.- Issabel Portal Sign in
2.- Click on the orange bottom "Webphone"
caption
3.- It opens a new page in new window. After your phone's status changes to "Ready", you will need to log in to the agent console.
caption