Teams interfering with MicroSip: Difference between revisions

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{{ContacUs}}
{{ContacUs}}
[[Category:FAQ]]
[[Category:FAQ]]

Latest revision as of 17:15, 1 May 2024

MicroSip or Teams sound is interrupted when I receive phone calls.

Solution

  • Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing".
  • Modifidy your MicroSip's Settings:
caption

If your problem persist

If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:

-Your Public IPv4: (Found at https://checkip.amazonaws.com/)
-Screenshot of Settings: Ctrl+P
-Screenshot of Account: Ctrl+M
-Issue Description: A brief summary of the problem you are facing.