Teams interfering with MicroSip: Difference between revisions
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MicroSip or Teams sound is interrupted when I receive phone calls. | MicroSip or Teams sound is interrupted when I receive phone calls. | ||
==Solution== | |||
*Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing". | *Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing". | ||
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:[[File:Teams-Problems-1.jpg|450px|link=|caption]] | :[[File:Teams-Problems-1.jpg|450px|link=|caption]] | ||
{{ContacUs}} | |||
[[Category:FAQ]] | [[Category:FAQ]] | ||
Latest revision as of 17:15, 1 May 2024
MicroSip or Teams sound is interrupted when I receive phone calls.
Solution
- Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing".
- Modifidy your MicroSip's Settings:
If your problem persist
If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:
- -Client's name
- -Your location
- -Your Internet service provider (ISP)
- -Your Public IPv4 (https://checkip.amazonaws.com/)
- -Your Extension number
- -Screenshot of MicroSip's Settings
(Ctrl+P) - -Screenshot of MicroSip's Account
(Ctrl+M) - -Describe your issue