Teams interfering with MicroSip: Difference between revisions

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(Created page with "MicroSip or Teams sound is interrupted when I receive phone calls. *Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing". ; *Modifidy your MicroSip's Settings:")
 
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MicroSip or Teams sound is interrupted when I receive phone calls.
MicroSip or Teams sound is interrupted when I receive phone calls.
==Solution==


*Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing".
*Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing".
;
;
*Modifidy your MicroSip's Settings:
*Modifidy your MicroSip's Settings:
:[[File:Teams-Problems-1.jpg|450px|link=|caption]]
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[[Category:FAQ]]

Latest revision as of 17:15, 1 May 2024

MicroSip or Teams sound is interrupted when I receive phone calls.

Solution

  • Fix it by going to windows' sound control panel > communications and setting the volume adjustment for calls to "do nothing".
  • Modifidy your MicroSip's Settings:
caption

If your problem persist

If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:

-Your Public IPv4: (Found at https://checkip.amazonaws.com/)
-Screenshot of Settings: Ctrl+P
-Screenshot of Account: Ctrl+M
-Issue Description: A brief summary of the problem you are facing.