No status in Microsip's statusbar: Difference between revisions
Jump to navigation
Jump to search
Cmseditors (talk | contribs) No edit summary |
Cmseditors (talk | contribs) No edit summary |
||
| Line 4: | Line 4: | ||
==Solution== | ==Solution== | ||
*Click the arrow to the right of the contacts tab and click the option “Make Active”. | *Click the arrow to the right of the contacts tab and click the option “Make Active”. | ||
*To set up your account, click the arrow to the right of the contacts tab, and click add account. | *To set up your account, click the arrow to the right of the contacts tab, and click add account and follow the manual "[[MicroSIP_Setup]]". | ||
==If your problem persist == | ==If your problem persist == | ||
Revision as of 18:23, 10 January 2024
Cause
It is due to a temporary deactivation in the app or your account has not been set up yet.
Solution
- Click the arrow to the right of the contacts tab and click the option “Make Active”.
- To set up your account, click the arrow to the right of the contacts tab, and click add account and follow the manual "MicroSIP_Setup".
If your problem persist
If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:
- -Client's name
- -Your location
- -Your Internet service provider (ISP)
- -Your Public IPv4 (https://checkip.amazonaws.com/)
- -Your Extension number
- -Screenshot of MicroSip's Settings (Ctrl+P)
- -Screenshot of MicroSip's Account (Ctrl+M)
- -Describe your issue