No status in Microsip's statusbar: Difference between revisions

From Call Manager Support
Jump to navigation Jump to search
(Created page with "To temporarily disable the app, click the arrow at the right of the contacts tab, and uncheck the option “Make Active”. ==Solution== *Click the arrow to the right of the contacts tab and click the option “Make Active”. ==If your problem persist == If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us: : -Client's name : -Your location : -Your Internet service provider (ISP) : -Your Public IPv4 (https://checkip.amazonaws....")
 
No edit summary
Line 1: Line 1:
To temporarily disable the app, click the arrow at the right of the contacts tab, and uncheck the option “Make Active”.  
It is due to a temporary deactivation in the app.


==Solution==
==Solution==

Revision as of 18:20, 10 January 2024

It is due to a temporary deactivation in the app.

Solution

  • Click the arrow to the right of the contacts tab and click the option “Make Active”.

If your problem persist

If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:

-Client's name
-Your location
-Your Internet service provider (ISP)
-Your Public IPv4 (https://checkip.amazonaws.com/)
-Your Extension number
-Screenshot of MicroSip's Settings (Ctrl+P)
-Screenshot of MicroSip's Account (Ctrl+M)
-Describe your issue