MicroSip Status: Request Timeout

When a server reaches timeout, it means that the server has not responded to the client’s request within the specified time limit. This can happen due to various reasons such as network congestion, server overload, or firewall problems. When the server times out, the client may retry the request, or it may terminate the connection.

Solution

• Update your Public IP address on Issabel's firewall using the module "My IP Upload" located within Issabel Call Manager.

• Make sure you have entered correct "SIP server", "username", "Domain", "Login", "password", "Media Encryption" and "Transport", go manual "MicroSIP_Setup".

If your problem persist

If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:

-Your Public IPv4: (Found at https://checkip.amazonaws.com/)

-Screenshot of Settings: Ctrl+P

-Screenshot of Account: Ctrl+M

-Issue Description: A brief summary of the problem you are facing.