MicroSIP Setup Manual

From Call Manager Support
Revision as of 15:14, 20 March 2025 by Cmseditors (talk | contribs)
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Download

https://www.microsip.org/download/MicroSIP-Lite-3.21.6.exe?1

Details

RAM usage: 10-20 MB​
Operating systems: Windows XP/Vista/7/8/8.1/10​, Linux*, macOS*, & BSD* (*WineHQ) ​
App License: Open Source (GPL v2)​
Source: MicroSIP Lite​
Note:
MicroSIP Portable can run from a cloud folder, external drive, or local folder without installing into Windows.
MicroSIP does not require the installation of additional libraries, runtimes or frameworks​

Settings

To access the configuration parameters, follow next steps:

  1. Click the drop-down menu to access the options menu.
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  2. Select Settings (Ctrl+P).
  3. Define the settings as shown in the following screenshot.
    caption

NOTE: if your client is AVOLTA add the codecs OPUS and g711a

Add Account

Once you've configured the app's settings, you'll need to add your Microsip account:

  1. Click the drop-down menu to access the options menu.
    caption
  2. Select Add Account.
  3. Fill out the login information as follows:
    Account Name = "Name of your project"-"Your softtek email without domain" E.g Frontier-pedro.pascal
    SIP Server = Domain*
    Username = Extension*
    Domain = Domain*
    Login = Extension*
    Password = Extension Password or Secret*
    Display Name = Your softtek email without domain E.g pedro.pascal
    In the Transport field, select UDP.
    Check the Allow IP Rewrite checkbox.
    *Domain, Extension an Extension Password received in an email from Call Manager Support Team.
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E.g
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Note:

If you are connecting from a country different of USA or Mexico, changed the next values: "Keep-Alive" = 9 and "Register Refresh" = 150. We do not recommend setting the "Register Refresh" value too low. Use minimum value 150.

FAQ

1. My MicroSIP status show ("Service unavailable", "bad gateway“ or “Request Timeout”) and doesn't connect.
Please use the My IP Upload module located within Issabel Call Manager.
2. My MicroSIP shows ("Forbidden" or "Incorrect password").
Validate that the account settings (SIP Server, Domain, User Name or Password​) are correct.
3. Can I change my account settings during a call?
Don’t edit your account or do any changes in the settings if you are in a call because it will reload MicroSIP session and drop your call.​