WebPhone OUT only

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Revision as of 19:25, 4 December 2024 by Cmsadmin (talk | contribs) (Created page with "The call manager includes a webrtc based phone plugin so you can make and receive calls directly from your browser. ==Before to start== *Unistall MicroSip (in case you have installed) *Clear the cache and cookies in your chrome ==How to Connect== ;1.- Issabel Portal Sign in ;2.- Open FOP2 module. :800px|link=|caption ;3.- Use your extension and password as defined in your email. ;4.- Allow Microphone in your first webphone connection :1.- Cl...")
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The call manager includes a webrtc based phone plugin so you can make and receive calls directly from your browser.

Before to start

  • Unistall MicroSip (in case you have installed)
  • Clear the cache and cookies in your chrome

How to Connect

1.- Issabel Portal Sign in
2.- Open FOP2 module.
caption
3.- Use your extension and password as defined in your email.
4.- Allow Microphone in your first webphone connection
1.- Click on the “View Site Information” icon next to the website URL.
2.- Select “Site Settings”.
3.- From the Microphone dropdown, choose “Allow”
5.- Perform a sound test every time you connect via webphone
Dial the extension 100.¿Can you hear each sound?
6.- After your phone's status changes to "Ready", you are set to do a call.
caption

If something goes wrong

You can email our support team (itis.cmsupport@softtek.com). Providing brief description of the issue.