MicroSip info: Answer Elsewhere

The call manager marks all calls as "answered elsewhere" when cancelled.

Causes

• The caller decided to leave a Voicemail.
• The caller decided to generate a Callback.

Solution

You do not need to take (any) further action; The system will treat the call as “not missed” to you.

If your problem persist

If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:

-Your Public IPv4: (Found at https://checkip.amazonaws.com/)

-Screenshot of Settings: Ctrl+P

-Screenshot of Account: Ctrl+M

-Issue Description: A brief summary of the problem you are facing.