MicroSip info: Answer Elsewhere
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The call manager marks all calls as "answered elsewhere" when cancelled.
Cases
- The caller decided to leave a Voicemail.
- The caller decided to generate a Callback.
Solution
If your problem persist
If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:
- -Client's name
- -Your location
- -Your Internet service provider (ISP)
- -Your Public IPv4 (https://checkip.amazonaws.com/)
- -Your Extension number
- -Screenshot of MicroSip's Settings
(Ctrl+P) - -Screenshot of MicroSip's Account
(Ctrl+M) - -Describe your issue