All public logs
Jump to navigation
Jump to search
Combined display of all available logs of Call Manager Support. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
- 18:44, 7 December 2023 Cmsadmin talk contribs created page Template:Note (Created page with "<span style="border:1px; border-style:solid; border-radius: 7px; border-color:#ddffdd; background-color:#f2fff2; padding:0.1em; margin:0.1em; display: inline-block;">18px|Note|link= '''Note:''' {{{1|}}}</span><noinclude> == Usage == Lightbulb Note: <pre><nowiki> {{Note|Your note text}} </nowiki></pre> </noinclude>")
- 18:14, 7 December 2023 Cmsadmin talk contribs created page Asternic Reports (Created page with "==Report Selection== When logged into Asternic you will have the option to chose a subset of your Agents and Queues to run a report. Also a date range and a time frame. There are some shortcuts to select a data range, like ‘This Week’, ‘Last month’, ‘Yesterday’, etc.")
- 17:57, 7 December 2023 Cmsadmin talk contribs created page File:Asternic-8.png
- 17:57, 7 December 2023 Cmsadmin talk contribs uploaded File:Asternic-8.png
- 17:57, 7 December 2023 Cmsadmin talk contribs created page File:Asternic-7.png
- 17:57, 7 December 2023 Cmsadmin talk contribs uploaded File:Asternic-7.png
- 17:57, 7 December 2023 Cmsadmin talk contribs created page File:Asternic-6.png
- 17:57, 7 December 2023 Cmsadmin talk contribs uploaded File:Asternic-6.png
- 17:57, 7 December 2023 Cmsadmin talk contribs created page File:Asternic-5.png
- 17:57, 7 December 2023 Cmsadmin talk contribs uploaded File:Asternic-5.png
- 17:36, 7 December 2023 Cmsadmin talk contribs created page File:Asternic-4.png
- 17:36, 7 December 2023 Cmsadmin talk contribs uploaded File:Asternic-4.png
- 17:36, 7 December 2023 Cmsadmin talk contribs created page File:Asternic-3.png
- 17:36, 7 December 2023 Cmsadmin talk contribs uploaded File:Asternic-3.png
- 17:35, 7 December 2023 Cmsadmin talk contribs created page File:Asternic-2.png
- 17:35, 7 December 2023 Cmsadmin talk contribs uploaded File:Asternic-2.png
- 17:21, 7 December 2023 Cmsadmin talk contribs created page Asternic (Created page with "Asternic Call Center Stats will let you run reports over your Asterisk PBX queue activity, like how many calls were abandoned, how many answered, by whom, call durations, wait times, call distribution per day, week, month, hour, queue, day of week, agent session times, pause durations, etc. Includes a search facility, a realtime view where you can also pause/unapuse or remove members from queues, integration with recordings so you can download/listen to queue call record...")
- 17:08, 7 December 2023 Cmsadmin talk contribs created page Category:Asternic User Guide (Created blank page)
- 18:51, 6 December 2023 Cmseditors talk contribs created page File:Queue manager img13.jpg
- 18:51, 6 December 2023 Cmseditors talk contribs uploaded File:Queue manager img13.jpg
- 18:51, 6 December 2023 Cmseditors talk contribs created page File:Queue manager img12.jpg
- 18:51, 6 December 2023 Cmseditors talk contribs uploaded File:Queue manager img12.jpg
- 18:51, 6 December 2023 Cmseditors talk contribs created page File:Queue manager img11.jpg
- 18:51, 6 December 2023 Cmseditors talk contribs uploaded File:Queue manager img11.jpg
- 00:22, 6 December 2023 Cmseditors talk contribs created page Queue Manager (Created page with "The queue management module allows project leaders to manage the resources within each service desk queue. Allows you to assign, unassign and change priority to project agents. ==Usage requirements== *Chrome browser. *Call Manager account (Leader profile). *Assigned call manager extension. ==Process== *Enter with the credentials of the Call Manager :450px|link=|caption *Within the tool you must enter the new module SD Queue Manag...")
- 00:21, 6 December 2023 Cmseditors talk contribs deleted page File:Queue manager img2.jpg (Deleted old revision 20231206002137!Queue_manager_img2.jpg)
- 00:21, 6 December 2023 Cmseditors talk contribs uploaded a new version of File:Queue manager img2.jpg
- 00:21, 6 December 2023 Cmseditors talk contribs deleted page File:Queue manager img3.jpg (Deleted old revision 20231206002100!Queue_manager_img3.jpg)
- 00:21, 6 December 2023 Cmseditors talk contribs uploaded a new version of File:Queue manager img3.jpg
- 00:20, 6 December 2023 Cmseditors talk contribs deleted page File:Queue manager img4.jpg (Deleted old revision 20231206002022!Queue_manager_img4.jpg)
- 00:20, 6 December 2023 Cmseditors talk contribs uploaded a new version of File:Queue manager img4.jpg
- 00:19, 6 December 2023 Cmseditors talk contribs deleted page File:Queue manager img5.jpg (Deleted old revision 20231206001948!Queue_manager_img5.jpg)
- 00:19, 6 December 2023 Cmseditors talk contribs uploaded a new version of File:Queue manager img5.jpg
- 00:19, 6 December 2023 Cmseditors talk contribs deleted page File:Queue manager img6.jpg (Deleted old revision 20231206001906!Queue_manager_img6.jpg)
- 00:19, 6 December 2023 Cmseditors talk contribs uploaded a new version of File:Queue manager img6.jpg
- 00:18, 6 December 2023 Cmseditors talk contribs uploaded a new version of File:Queue manager img7.jpg
- 00:18, 6 December 2023 Cmseditors talk contribs uploaded a new version of File:Queue manager img8.jpg
- 00:18, 6 December 2023 Cmseditors talk contribs uploaded a new version of File:Queue manager img9.jpg
- 00:00, 6 December 2023 Cmseditors talk contribs created page File:Queue manager img10.jpg
- 00:00, 6 December 2023 Cmseditors talk contribs uploaded File:Queue manager img10.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs created page File:Queue manager img9.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs uploaded File:Queue manager img9.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs created page File:Queue manager img8.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs uploaded File:Queue manager img8.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs created page File:Queue manager img7.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs uploaded File:Queue manager img7.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs created page File:Queue manager img6.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs uploaded File:Queue manager img6.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs created page File:Queue manager img5.jpg
- 23:59, 5 December 2023 Cmseditors talk contribs uploaded File:Queue manager img5.jpg
