My IP Upload

If you change internet providers, or your internet provider changes the IP address pointing to the security group, you will need to update your internet IP address in the module "My IP Upload".

My IP Upload module allows Issabel Call Manager/MicroSIP users to update the IP address that the system has registered as a trusted IP address, so that if a user needs to connect MicroSIP from a different location than usual or changes Internet Service Provider (ISP) they can do so through this module.

Usage requirements

• Chrome browser.
• Call Manager account (Agent profile).
• Assigned call manager extension.

How to update my IP Address

Step 1

Sign in to the Issabel Call Manager and open the My IP Upload module.

Step 2

The main screen of the module will show the IP address that is currently registered. If the registered IP differs from the IP detected at that time, the module will automatically enable the update button to be able to change the trusted IP address.

Step 3

Just click on the update button and that's it.