Configuring my extension ( on iPhone )

From Call Manager Support
Revision as of 20:54, 23 February 2024 by Cmseditors (talk | contribs)
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In order to connect to your telephone system, you will need to know:

-Account type: SIP
-Hostname: Ip address. It is often named domain or registrar.
-The default SIP port: 5060.
-Extension number: This is the username for your account.
-Password: This is the password for your account.

Download ZoiPer

Register your extension

  • Go to My IP Upload module on Issabel and update your IP in the firewall
  • Now go back to the Zoiper APP

If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
MicroSIP Configuration: Please provide screenshots of the following:
  • Main Interface (the dialpad view).
  • Settings Menu (Press Ctrl + P).
  • Account Settings (Press Ctrl + M).
Call Manager: A screenshot of the My IP Upload module.
Issue Description: A brief summary of the error or specific behavior you are experiencing.