Issabel disconnects me several times a day

I have an issue with my Issabel / Agent console it disconnects me every X time.

Cause

• Fewer disconnections: It probably is a performance computer problem.
• The same disconnections: It could be a network problem.

If your problem persist

If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:

-Client's name

-Your location

-Your Internet service provider (ISP)

-Your Public IPv4 (https://checkip.amazonaws.com/)

-Your Extension number

-Screenshot of MicroSip's Settings (Ctrl+P)

-Screenshot of MicroSip's Account (Ctrl+M)

-Describe your issue