MicroSip info: Answer Elsewhere

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The call manager marks all calls as "answered elsewhere" when cancelled.

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Causes

  • The caller decided to leave a Voicemail.
  • The caller decided to generate a Callback.
  • Calls are abandoned.
  • When you receive a call and someone on the Queue answers the call.

Solution

You do not need to take (any) further action; The system will treat the call as “not missed” to you.

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