Configuring my extension ( on iPhone )

In order to connect to your telephone system, you will need to know:

-Account type: SIP

-Hostname: Ip address. It is often named domain or registrar.

-The default SIP port: 5060.

-Extension number: This is the username for your account.

-Password: This is the password for your account.

Download ZoiPer

• Open the Apple ‘App Store’ on your phone
• Search for ‘Zoiper Lite voip soft phone’ in the App Store
• Install the app

Register your extension

• Go to My IP Upload module on Issabel and update your IP in the firewall
• Now go back to the Zoiper APP

If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.

MicroSIP Configuration: Please provide screenshots of the following:

• Main Interface (the dialpad view).
• Settings Menu (Press Ctrl + P).
• Account Settings (Press Ctrl + M).

Call Manager: A screenshot of the My IP Upload module.

Issue Description: A brief summary of the error or specific behavior you are experiencing.