Configuring my extension ( on Android )

In order to connect to your telephone system, you will need to know:

• Account type - it can be SIP
• Hostname - Ip address. It is often named domain or registrar.
• The default SIP port is 5060.
• Extension number – this is the username for your account.
• Password – this is the password for your account.

If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.

MicroSIP Configuration: Please provide screenshots of the following:

• Main Interface (the dialpad view).
• Settings Menu (Press Ctrl + P).
• Account Settings (Press Ctrl + M).

Call Manager: A screenshot of the My IP Upload module.

Issue Description: A brief summary of the error or specific behavior you are experiencing.