Configuring my extension ( on iPhone ): Difference between revisions
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In order to connect to your telephone system, you will need to know: | |||
:'''-Account type:''' SIP | |||
:'''-Hostname:''' Ip address. It is often named domain or registrar. | |||
:'''-The default SIP port:''' 5060. | |||
:'''-Extension number:''' This is the username for your account. | |||
:'''-Password:''' This is the password for your account. | |||
==Download ZoiPer== | |||
==Register your extension== | |||
*Go to [[My IP Upload]] module on Issabel and update your IP in the firewall | |||
*Now go back to the Zoiper APP | |||
{{ContacUs}} | {{ContacUs}} | ||
[[Category:FAQ]] | [[Category:FAQ]] | ||
Revision as of 20:54, 23 February 2024
In order to connect to your telephone system, you will need to know:
- -Account type: SIP
- -Hostname: Ip address. It is often named domain or registrar.
- -The default SIP port: 5060.
- -Extension number: This is the username for your account.
- -Password: This is the password for your account.
Download ZoiPer
Register your extension
- Go to My IP Upload module on Issabel and update your IP in the firewall
- Now go back to the Zoiper APP
If your problem persist
Need help with your configuration?
If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:
- Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
- MicroSIP Configuration: Please provide screenshots of the following:
- Main Interface (the dialpad view).
- Settings Menu (Press Ctrl + P).
- Account Settings (Press Ctrl + M).
- Call Manager: A screenshot of the My IP Upload module.
- Issue Description: A brief summary of the error or specific behavior you are experiencing.