Configuring my extension ( on Android ): Difference between revisions

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In order to connect to your telephone system, you will need to know:
In order to connect to your telephone system, you will need to know:


*:;-Account type - it can be SIP
:;-Account type - it can be SIP
*Hostname - Ip address. It is often named domain or registrar.
:;-Hostname - Ip address. It is often named domain or registrar.
*The default SIP port is 5060.  
:;-The default SIP port is 5060.  
*Extension number – this is the username for your account.     
:;-Extension number – this is the username for your account.     
*Password – this is the password for your account.
:;-Password – this is the password for your account.





Revision as of 19:34, 23 February 2024

In order to connect to your telephone system, you will need to know:

-Account type - it can be SIP
-Hostname - Ip address. It is often named domain or registrar.
-The default SIP port is 5060.
-Extension number – this is the username for your account.
-Password – this is the password for your account.


If your problem persist

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:

Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
MicroSIP Configuration: Please provide screenshots of the following:
  • Main Interface (the dialpad view).
  • Settings Menu (Press Ctrl + P).
  • Account Settings (Press Ctrl + M).
Call Manager: A screenshot of the My IP Upload module.
Issue Description: A brief summary of the error or specific behavior you are experiencing.