Issabel disconnects me several times a day: Difference between revisions
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==Cause== | ==Cause== | ||
Fewer disconnections: It probably is a performance computer problem. | *Fewer disconnections: It probably is a performance computer problem. | ||
The same disconnections: It could be a network problem. | *The same disconnections: It could be a network problem. | ||
==Solution== | ==Solution== | ||
Revision as of 14:22, 19 January 2024
I have an issue with my Issabel / Agent console it disconnects me every X time.
Cause
- Fewer disconnections: It probably is a performance computer problem.
- The same disconnections: It could be a network problem.
Solution
If your problem persist
If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:
- -Client's name
- -Your location
- -Your Internet service provider (ISP)
- -Your Public IPv4 (https://checkip.amazonaws.com/)
- -Your Extension number
- -Screenshot of MicroSip's Settings
(Ctrl+P) - -Screenshot of MicroSip's Account
(Ctrl+M) - -Describe your issue