Template:ContacUs: Difference between revisions

Revision as of 13:08, 19 March 2026

Need help with your configuration?

If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com.

Please provide the following information to help us troubleshoot your case:

Network Info: Your Public IPv4 from https://checkip.amazonaws.com/.

Microsip Visuals: Screenshots of your Dialpad, Settings (Ctrl+P), and Account (Ctrl+M).

Context: A short description of the error or behavior you're seeing.

@@ Line 1: / Line 1: @@
 ==If your problem persist ==
-If you are unable to get the configuration working, please contact us at '''itis.cmsupport@softtek.com'''. To help us resolve this quickly, please include:
+Need help with your configuration?
-:'''-Your Public IPv4:''' (Found at https://checkip.amazonaws.com/)
+If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com.
-:'''-Screenshot of Settings:''' <code>Ctrl+P</code>
+Please provide the following information to help us troubleshoot your case:
-:'''-Screenshot of Account:''' <code>Ctrl+M</code>
+:Network Info: Your Public IPv4 from https://checkip.amazonaws.com/.
-:'''-Issue Description:''' A brief summary of the problem you are facing.
+:Microsip Visuals: Screenshots of your Dialpad, Settings (Ctrl+P), and Account (Ctrl+M).
+:Context: A short description of the error or behavior you're seeing.