MicroSip info: Answer Elsewhere: Difference between revisions
Jump to navigation
Jump to search
Cmseditors (talk | contribs) No edit summary |
Cmseditors (talk | contribs) No edit summary |
||
| (4 intermediate revisions by 2 users not shown) | |||
| Line 2: | Line 2: | ||
:[[File:AnsweredElsewhere.jpg|500px|link=|caption]] | :[[File:AnsweredElsewhere.jpg|500px|link=|caption]] | ||
==Causes== | ==Causes== | ||
*The caller decided to leave a Voicemail. | *The caller decided to leave a Voicemail. | ||
*The caller decided to generate a Callback. | *The caller decided to generate a Callback. | ||
*Calls are abandoned. | |||
*When you receive a call and someone on the Queue answers the call. | |||
==Solution== | ==Solution== | ||
You do not need to take (any) further action; The system will treat the call as “not missed” to you. | |||
[[Category:FAQ]] | [[Category:FAQ]] | ||
Latest revision as of 15:48, 3 May 2024
The call manager marks all calls as "answered elsewhere" when cancelled.
Causes
- The caller decided to leave a Voicemail.
- The caller decided to generate a Callback.
- Calls are abandoned.
- When you receive a call and someone on the Queue answers the call.
Solution
You do not need to take (any) further action; The system will treat the call as “not missed” to you.