Template:ContacUs: Difference between revisions
Jump to navigation
Jump to search
Cmseditors (talk | contribs) No edit summary |
Cmseditors (talk | contribs) No edit summary |
||
| Line 9: | Line 9: | ||
:'''MicroSIP Configuration:''' Please provide screenshots of the following: | :'''MicroSIP Configuration:''' Please provide screenshots of the following: | ||
*Main Interface (the dialpad view). | :*Main Interface (the dialpad view). | ||
*Settings Menu (Press Ctrl + P). | :*Settings Menu (Press Ctrl + P). | ||
*Account Settings (Press Ctrl + M). | :*Account Settings (Press Ctrl + M). | ||
:'''Call Manager:''' A screenshot of the My IP Upload module. | :'''Call Manager:''' A screenshot of the My IP Upload module. | ||
:'''Issue Description:''' A brief summary of the error or specific behavior you are experiencing. | :'''Issue Description:''' A brief summary of the error or specific behavior you are experiencing. | ||
Latest revision as of 13:08, 25 March 2026
If your problem persist
Need help with your configuration?
If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:
- Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
- MicroSIP Configuration: Please provide screenshots of the following:
- Main Interface (the dialpad view).
- Settings Menu (Press Ctrl + P).
- Account Settings (Press Ctrl + M).
- Call Manager: A screenshot of the My IP Upload module.
- Issue Description: A brief summary of the error or specific behavior you are experiencing.