MicroSip info: Answer Elsewhere: Difference between revisions
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*The caller decided to leave a Voicemail. | *The caller decided to leave a Voicemail. | ||
*The caller decided to generate a Callback. | *The caller decided to generate a Callback. | ||
*Calls are abandoned. | |||
*When you receive a call and someone on the Queue answers the call. | *When you receive a call and someone on the Queue answers the call. | ||
| Line 11: | Line 12: | ||
You do not need to take (any) further action; The system will treat the call as “not missed” to you. | You do not need to take (any) further action; The system will treat the call as “not missed” to you. | ||
[[Category:FAQ]] | [[Category:FAQ]] | ||
Latest revision as of 15:48, 3 May 2024
The call manager marks all calls as "answered elsewhere" when cancelled.
Causes
- The caller decided to leave a Voicemail.
- The caller decided to generate a Callback.
- Calls are abandoned.
- When you receive a call and someone on the Queue answers the call.
Solution
You do not need to take (any) further action; The system will treat the call as “not missed” to you.