MicroSip info: Answer Elsewhere: Difference between revisions
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You do not need to take (any) further action; The system will treat the call as “not missed” to you. | You do not need to take (any) further action; The system will treat the call as “not missed” to you. | ||
[[Category:FAQ]] | [[Category:FAQ]] | ||
Revision as of 17:30, 15 April 2024
The call manager marks all calls as "answered elsewhere" when cancelled.
Causes
- The caller decided to leave a Voicemail.
- The caller decided to generate a Callback.
- When you receive a call and someone on the Queue answers the call.
Solution
You do not need to take (any) further action; The system will treat the call as “not missed” to you.