Configuring my extension ( on Android ): Difference between revisions
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==Register your extension== | ==Register your extension== | ||
*Go to [[My IP Upload]] module on Issabel and update your IP in the firewall. | *Go to [[My IP Upload]] module on Issabel and update your IP in the firewall. | ||
*Now go back to the Zoiper APP. | |||
*Enter the extension ‘Login ID’ (ExtensionNumber@domain) and ‘Phone Password’ (Pwd) which you may find via email | *Enter the extension ‘Login ID’ (ExtensionNumber@domain) and ‘Phone Password’ (Pwd) which you may find via email | ||
:[[File:Zoiper-setup.jpg|200px|link=|caption]] | :[[File:Zoiper-setup.jpg|200px|link=|caption]] | ||
Revision as of 20:16, 23 February 2024
In order to connect to your telephone system, you will need to know:
- -Account type
- SIP
- -Hostname
- Ip address. It is often named domain or registrar.
- -The default SIP port
- 5060.
- -Extension number
- This is the username for your account.
- -Password
- This is the password for your account.
Download ZoiPer
- Open the Google ‘Play Store’ on your phone
- Search for ‘ZoiPer IAX SIP VOIP Softphone’ in the Play Store
- Install the app
- Accept the ZoiPer terms and conditions, tap ‘Agree & Continue’
- You may read the terms and conditions by tapping on ‘General terms’
- Then tap ‘Skip’
Register your extension
- Go to My IP Upload module on Issabel and update your IP in the firewall.
- Now go back to the Zoiper APP.
- Enter the extension ‘Login ID’ (ExtensionNumber@domain) and ‘Phone Password’ (Pwd) which you may find via email
- Enter the hostname:
- 52.52.55.230 for PENSKE subscribers
- Tap ‘Next’
- Tap ‘Skip’
- Wait until testing is completed
- The ‘SIP UDP’ test should be green the others are red
- Tap ‘Finish’
If your problem persist
If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:
- -Your Public IPv4: (Found at https://checkip.amazonaws.com/)
- -Screenshot of Settings:
Ctrl+P
- -Screenshot of Account:
Ctrl+M
- -Issue Description: A brief summary of the problem you are facing.