Configuring my extension ( on Android ): Difference between revisions
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In order to connect to your telephone system, you will need to know: | In order to connect to your telephone system, you will need to know: | ||
:;-Account type - it can be SIP | :;-Account type - :it can be SIP | ||
:;-Hostname - Ip address. It is often named domain or registrar. | :;-Hostname - :Ip address. It is often named domain or registrar. | ||
:;-The default SIP port is 5060. | :;-The default SIP port is 5060. | ||
:;-Extension number – this is the username for your account. | :;-Extension number – this is the username for your account. | ||
Revision as of 19:36, 23 February 2024
In order to connect to your telephone system, you will need to know:
- -Account type -
- it can be SIP
- -Hostname -
- Ip address. It is often named domain or registrar.
- -The default SIP port is 5060.
- -Extension number – this is the username for your account.
- -Password – this is the password for your account.
If your problem persist
Need help with your configuration?
If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:
- Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
- MicroSIP Configuration: Please provide screenshots of the following:
- Main Interface (the dialpad view).
- Settings Menu (Press Ctrl + P).
- Account Settings (Press Ctrl + M).
- Call Manager: A screenshot of the My IP Upload module.
- Issue Description: A brief summary of the error or specific behavior you are experiencing.