Issabel disconnects me several times a day: Difference between revisions
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I have an issue with my Issabel / Agent console it disconnects me every | I have an issue with my Issabel / Agent console it disconnects me every X time. | ||
==Cause== | ==Cause== | ||
Fewer disconnections: It probably is a performance computer problem. | |||
The same disconnections: It could be a network problem. | |||
==Solution== | ==Solution== | ||
Revision as of 14:22, 19 January 2024
I have an issue with my Issabel / Agent console it disconnects me every X time.
Cause
Fewer disconnections: It probably is a performance computer problem. The same disconnections: It could be a network problem.
Solution
If your problem persist
If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:
- -Your Public IPv4: (Found at https://checkip.amazonaws.com/)
- -Screenshot of Settings:
Ctrl+P
- -Screenshot of Account:
Ctrl+M
- -Issue Description: A brief summary of the problem you are facing.