Issabel disconnects me several times a day: Difference between revisions
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I have an issue with my Issabel / Agent console it disconnects me every 5-6 min. | |||
==Cause== | ==Cause== | ||
Revision as of 14:18, 19 January 2024
I have an issue with my Issabel / Agent console it disconnects me every 5-6 min.
Cause
Solution
If your problem persist
If any configutation works, contact us via email (itis.cmsupport@softtek.com) sharing with us:
- -Client's name
- -Your location
- -Your Internet service provider (ISP)
- -Your Public IPv4 (https://checkip.amazonaws.com/)
- -Your Extension number
- -Screenshot of MicroSip's Settings
(Ctrl+P) - -Screenshot of MicroSip's Account
(Ctrl+M) - -Describe your issue