Issabel disconnects me several times a day: Difference between revisions
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Cmseditors (talk | contribs) m (Cmseditors moved page The agent console session times out frequently to Editing the agent console session times out frequently) |
Cmseditors (talk | contribs) m (Cmseditors moved page Editing the agent console session times out frequently to My agent console session times out frequently) |
Revision as of 14:16, 19 January 2024
Cause
Solution
If your problem persist
Need help with your configuration?
If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:
- Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
- MicroSIP Configuration: Please provide screenshots of the following:
- Main Interface (the dialpad view).
- Settings Menu (Press Ctrl + P).
- Account Settings (Press Ctrl + M).
- Call Manager: A screenshot of the My IP Upload module.
- Issue Description: A brief summary of the error or specific behavior you are experiencing.