MicroSip info: Answer Elsewhere: Difference between revisions
Jump to navigation
Jump to search
Cmseditors (talk | contribs) No edit summary |
Cmseditors (talk | contribs) No edit summary |
||
| Line 8: | Line 8: | ||
==Solution== | ==Solution== | ||
You do not need to take (any) further action. | You do not need to take (any) further action; The system will treat the call as “not missed” to you. | ||
{{ContacUs}} | {{ContacUs}} | ||
[[Category:FAQ]] | [[Category:FAQ]] | ||
Revision as of 17:55, 15 January 2024
The call manager marks all calls as "answered elsewhere" when cancelled.
Causes
- The caller decided to leave a Voicemail.
- The caller decided to generate a Callback.
Solution
You do not need to take (any) further action; The system will treat the call as “not missed” to you.
If your problem persist
If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:
- -Your Public IPv4: (Found at https://checkip.amazonaws.com/)
- -Screenshot of Settings:
Ctrl+P
- -Screenshot of Account:
Ctrl+M
- -Issue Description: A brief summary of the problem you are facing.