MicroSip info: Answer Elsewhere: Difference between revisions
Jump to navigation
Jump to search
Cmseditors (talk | contribs) No edit summary |
Cmseditors (talk | contribs) No edit summary |
||
| Line 4: | Line 4: | ||
== | ==Causes== | ||
*The caller decided to leave a Voicemail. | *The caller decided to leave a Voicemail. | ||
*The caller decided to generate a Callback. | *The caller decided to generate a Callback. | ||
Revision as of 17:48, 15 January 2024
The call manager marks all calls as "answered elsewhere" when cancelled.
Causes
- The caller decided to leave a Voicemail.
- The caller decided to generate a Callback.
Solution
If your problem persist
Need help with your configuration?
If you are unable to complete the setup, contact us at itis.cmsupport@softtek.com. Please provide the following information to help us troubleshoot and resolve your case:
- Network Details: Your Public IPv4 address. You can find this by visiting https://checkip.amazonaws.com/.
- MicroSIP Configuration: Please provide screenshots of the following:
- Main Interface (the dialpad view).
- Settings Menu (Press Ctrl + P).
- Account Settings (Press Ctrl + M).
- Call Manager: A screenshot of the My IP Upload module.
- Issue Description: A brief summary of the error or specific behavior you are experiencing.