MicroSip info: Answer Elsewhere: Difference between revisions

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==Cases==
==Causes==
*The caller decided to leave a Voicemail.
*The caller decided to leave a Voicemail.
*The caller decided to generate a Callback.
*The caller decided to generate a Callback.

Revision as of 17:48, 15 January 2024

The call manager marks all calls as "answered elsewhere" when cancelled.

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Causes

  • The caller decided to leave a Voicemail.
  • The caller decided to generate a Callback.

Solution

If your problem persist

If you are unable to get the configuration working, please contact us at itis.cmsupport@softtek.com. To help us resolve this quickly, please include:

-Your Public IPv4: (Found at https://checkip.amazonaws.com/)
-Screenshot of Settings: Ctrl+P
-Screenshot of Account: Ctrl+M
-Issue Description: A brief summary of the problem you are facing.